"Sales"

Nature Versus Nurture in Selling

There is not a week that goes by where I do not read or hear from someone that the pace of change being made within commercial and in plant printing organizations is too slow.

There are dire discussions about the destruction of printing due to disruption of digital media and social media. It is a somber and relentless drumbeat by many printing pundits, printers, analysts and consultants.

The recommendation is almost all the same. Printers must change their business model, redefine themselves or extend their services, solutions and product to keep pace with the digital encroachment of printing.

Why many printers are not changing. The answer is simple. It is hard to do and often very costly.

Why Are Many #Salespeople Still Not Consultative Sellers?

It is mystery why so many direct sales people are still attempting to sell complex products and services in a non-consultative way. Consultative selling is simply a process of knowing what the implied and expressed needs and wants of clients before making a recommendation. This is generally achieved through asking relevant and informed questions